Culture

Three Keys to Creating a Great Company Culture

Whether you like it or not, your company/business/organization/firm has a culture. Every business does. The only question is, “Do you like the one you have?” If you’re like most business owners and/or entrepreneurs, chances are the answer is, “Not completely.” So why...

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Is “Good Enough” Holding Your Company Back

Have you ever been stuck trying to figure out what’s holding your business back? As you look around, you can’t find anything bad. You have a good team of people. You have a good product and/or service. You have good customer service. You have good marketing in place....

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How to Create a Culture of Excellence

While very few business owners would ever say, “I don’t want a culture of excellence,” the reality is that very few businesses actually do create a culture of excellence. If you don’t believe me, just think through how many customer service...

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What Standard Are You Setting for Your People?

As you know, people do what people see. We can argue about whether that’s fair or not, but fairness is irrelevant to this conversation. Your people (whether you call them your staff, direct reports or employees) are, for good or for bad, a reflection of you. So,...

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